If you don't have an antivirus app installed on your PC, Microsoft offers some solutions if you're running Windows 8. If you're running Windows 8. Do the following to turn on malware protection:. Select Start. Important: Regardless of which antivirus app you install, run a full scan on your PC before you change your password. You should also set up your antivirus app to automatically get updates and scan your PC on a regular basis.
After you run the antivirus app, sign in to your account and change your password. Make sure you create a strong password. If you can't sign in, reset your password. Because someone else had access to your account, we've reset some of your account settings.
To check and change your account settings, go to connected accounts , forwarding , and automatic replies. As soon as we detect that your account might have been hacked, we start saving your deleted messages in a safe place.
Select the Deleted Items folder. Outlook will recover as many messages as possible and put them in your Deleted Items folder. Any messages not recovered are permanently lost. Choose the setting that will automatically update your computer when new security fixes are available. Strong passwords do not have to be hard to remember, they just have to be hard to guess. Make your password at least 10 characters long, and use capital letters, lower case letters, numbers, and symbols.
Do not use information about yourself or someone close to you including your dog or cat! Do not use words that can be found in a dictionary, these are easy for hackers to break, even if you spell them backward.
Text messaging shortcuts can help make strong, memorable password creation easier. For example L8rL8rNot2Day! Studies show that the average email account has password-protected accounts linked to it, so it's no wonder passwords often aren't as secure as they should be.
A password manager can help you keep them in order and encrypted. Send an email to your contacts saying you were hacked. When an email comes from someone you know you are more likely to open it and click on links within it - even if the subject is weird. Smarten up about spam, phishing, and scams. Spam comes at us from all angles; in the mailbox in front of your home junk mail in your email inbox, via IM, social networking sites, chats, forums, websites, and sadly, now also on your phone.
The easiest way to regain control of a hacked Hotmail account is to change the password. However, you have to log in first before you can make changes. Hackers often leave the credentials as they are, so they can stay undetected by the user. If you have seen some suspicious activities on your email, the first thing you should do is change the password. Sign in to OneDrive. Review Order History : Review Order history for unrecognized charges. If an attacker had access to your username and password, they may have access to any other accounts where you used that account.
Just to be safe, you should change your passwords on those other sites as well. Take a look at our tips in Help protect your Microsoft account. Adding additional security contact info can make it easier to recover your account if someone else takes control of it, or you forget your password. When you can't sign into your Microsoft account How to close your Microsoft account Keep your computer safe at home What to do about unexpected charges from Microsoft. Table of contents. Microsoft account help.
Overview and sign in help. Password reset and recovery. Forgot username. Security and verification codes. Locked or compromised accounts. Account activity and closed accounts. Linked accounts. What is a Microsoft account? Update your profile. Microsoft account More
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